IT Support option 1:
Full unlimited support for business
Our unlimited package is 100% scalable and designed for companies that have between 2-200 staff.
Designed for companies that have 2 + staff but no expert on-site managing the IT support and maintenance of the network, servers and workstations. Our clients take advantage of this support package because it allows us to take complete responsibility of their entire IT infrastructure and support. This provides reassurance that whatever your needs, they will be proactively managed.
Our friendly helpdesk will answer every call and fix 90% of the day-to-day support queries in under 12 minutes. A key feature of this package are our monitoring tools; we utilise the latest technologies to constantly monitor your servers, network and PCs 24/7.
The beauty of using our monitoring tools means we usually call you to say there is an issue before your even aware you had one. Other services included are online backup for servers, workstations and mobile laptop users, dedicated account manager, highly trained help desk staff and to top it of we are competitively priced with no fixed contracts.
Benefits
- Rapid Expert Response
- 24/7 monitoring
- Dedicated account manager
- Fixed affordable cost
- Secure online backup
- Remote, telephone and onsite support
- Plain English – no nonsense
- SPAM & Email management
- Unlimited advice from our experts
- Third Party Vendor Management
- Proactive maintenance across full IT suite, including mobile devices
- One off solutions and ad-hoc projects
- Fully managed Microsoft 365 solutions
