IT Support for Education Users
Trusted ICT support for schools, colleges and universities.
As a trusted ICT partner to an increasing number of educational establishments, Itech Support continues to provide a comprehensive range of support services and solutions, delivering the highest standard of service to our customers.
Through years of experience, we have an excellent understanding of how IT works and should work in this environment.
We aim to provide a unique support solution that is tailored to your school. Our staff and engineers get to know the school and the school staff and become part of the team.
We take complete responsibility of your entire school IT infrastructure. Our dedicated team provides ongoing and proactive support for all technologies.
We continue to work closely with the teachers, the support staff and school Governors, delivering a fully scalable onsite support service that is tailored to the individual needs of your school.
- On site and remote support services
- Dedicated engineer with scheduled visits
- Procurement advice, guaranteeing the right equipment at the right price
- Product procurement, including IT equipment, peripherals, consumables, iPads, Smartboards and projectors
- Full installation services
- Server migrations and upgrades
- Cable management, network points and Wi-Fi installations / upgrades
- ‘Jargon free’ support
We also provide guidance and advice on present and future ICT technologies and share best practices across all our school customers.
For external Internet information and resources, please see our Educational Resources page.
What our customers say…
“As a company and as individuals, they understand the needs of schools and the needs of teachers. They are consistently reliable, extremely competent, and, as a team, very flexible and accommodating. They carry out their responsibilities in an extremely professional manner respond quickly to any unforeseen events.
I can recommend them unreservedly.
Dave, our technician, is in school twice a week and it is nice to have that consistency. He knows the school systems and often predicts what we need before we realise we need it! If we have an emergency issue Dave is only a phone call away and if he can’t get to us quickly he makes sure that someone else comes to sort it out.
We have regular meetings to discuss the future needs of the school and to consider how new technologies may be integrated into our classrooms. When we are considering new hardware, Itech are happy to come in and discuss our requirements or will advise us over the phone.
One of the biggest advantages of working with Itech is that we know the staff and they know us, we are not talking to some unknown person at a call centre but to someone who understands our school and what we are trying to achieve.
I highly recommend the service that Itech provide and am sure that you will be just as happy to have Itech working at your school as I am to have them at my school.”
Head Teacher, Junior School, Herts, WD23