Why choose us
Reasons why our clients choose us.
For over a decade we have built up a reputation for delivering quality IT support and IT projects in London and the home counties. Companies that have between 2 – 200 staff can join the hundreds of other companies we currently support. Please take the time to read our case studies or contact our clients to hear first hand the level of support and expertise our teams provide.
Commitment to quality
Our staff constantly undergo training to be sure the quality of support and customer service always exceeds your expectation. Our motto here in the office is “obsessed with service, passionate about technology”. On many occasions our clients have said “thank you once again for your help and talking in our language”. It’s a trait of Itech’s employees that your open, honest, highly skilled and give exceptional customer service.
Our Proactive Monitoring technology allows us to see potential problems before they occur and before they are able to detrimentally impact your business. With our pre-emptive measures in place we can fix a problem before you even knew you had it, as opposed to reacting to a problem you report, thus bringing any potential downtime / impact to a minimum.
A business partner
Our motto – being obsessed with service means we build solid relationships that last. Our open minded and flexible attitude means we listen to what our customers have to say, our aim being to act as an integral part of your business – another reason why our clients choose Itech.
Positive word of mouth
Over 85% of new clients that join our growing network have been recommended. This statistic proves the level of service we provide and sets us apart from the competition.
Range of complementary services
We offer so much more than just IT Support. Our teams provide our clients with project support, online data backups, SPAM filters, firewalls, network design and more. Get in touch if you have any questions or need advice.
“These guys have the patience of saints, nothing is too much trouble and whatever you ask them is explained to you in language you understand. Their service and knowledge is great – but above all, they laugh WITH YOU while treating you, their customer, with the utmost respect.”
Bernice Goldman – Fusion Residential